New Remote Monitoring and Management Platform Wins 2020 Mark of Excellence Award at CES
DRAPER, Utah — Jan. 9, 2020 — The Consumer Technology Association™ (CTA) Smart Home Division has recognized Luxul, the leading innovator of IP networking solutions, with a Smart Home 2020 Mark of Excellence Award. The CTA named the Luxul ProWatch™ remote cloud management solution Networking Product of the Year.
Presented by the CTA at a reception at CES 2020, the Smart Home Mark of Excellence Awards recognize the best in custom integration and installed technology. Each year, manufacturers, distributors, and systems integrators compete in more than 30 award categories, with winners selected by a judging panel of industry experts. This year, in the category of Networking Product of the Year, Luxul ProWatch’s ability to help integrators improve their bottom line while delivering next-level customer service impressed the judges.
The Luxul ProWatch cloud management solution allows integrators to meet homeowners’ expectations for seamless connectivity by remotely monitoring and managing every device on their clients’ networks, getting real-time notifications of status, and quickly resolving issues. A free service for all Luxul dealers, Luxul ProWatch gives integrators peace of mind knowing their clients’ systems will be accessible anytime, anywhere. Through Luxul ProWatch, integrators can configure devices remotely, perform firmware updates on select Luxul routers and wireless access points, create customizable alerts, remotely power-cycle devices connected to PDUs and PoE switches that fall offline, and more. By allowing integrators to handle these simple system management tasks without rolling out a truck for a service call, the solution lowers operation costs while delivering a better experience for customers.
“Our goal is to create a better experience for integrators and their clients, and we’re so happy that the judges acknowledged those efforts with this award,” said Mike Grubb, vice president of marketing at Legrand | AV Residential Solutions. “Having remote access to client networks and getting real-time notifications of failures through Luxul ProWatch makes it possible for our dealers to avoid unnecessary truck rolls, create more predictable service scheduling, get ahead of problems, deliver greater reliability, and — if they choose to sell ProWatch as part of a remote management service maintenance contract — develop a predictable recurring monthly revenue stream.”
More information about the Luxul ProWatch remote monitoring and management service is available here.
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Luxul is the leading innovator of simple-to-deploy professional grade IP networking solutions for use by custom installation professionals. Designed for use in both residential and commercial environments, the Luxul family offers a complete line of solutions that simplify network design and deployment — resulting in a scalable network that is both powerful and easy to install. With Luxul, installers can deliver the ultimate IP network without the complexity associated with traditional networking gear. More at luxul.com.
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PR Link: www.ingearpr.com/Luxul/200109Luxul.docx
Link to Photos: www.ingearpr.com/Luxul/Luxul_ProWatch.jpg
Image Caption: 2020 Mark of Excellence Award Given to Luxul ProWatch™ RMM for Networking Product of the Year by CTA Smart Home Division.