OneCall Manage Takes Wireless Management to BI Level With Granular Access to Databases

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Proactive Report Generation From Any Point of View, User Behavior Analysis, Scalable, and a Help Desk That Facilitates Changes Within 24 Hours All Equal Driving Down Ongoing Costs Red Bank, N.J., December 14, 2010— OneCall Manage, provider of a systems-thinking infrastructure for wireless management, today announced that its wireless management software suite has business intelligence (BI) level database access and report generation capabilities. Key attributes of BI software are its ability to access hidden, granular data, and then present that data from any point of view the user chooses. Further, BI software translates that data into natural language, and auto-generates a single report that enables CFOs and other executives to problem solve discretely. If that software can also access dynamic data on the fly and include it in the report’s point of view, the ante of BI is upped to be labeled analytics-driven BI software. OneCall Manage accomplished all of the gold-standard BI tasks in the wireless management (WM) arena with its software suite, which is valuable for small or large businesses and includes the following modules: Device Management, Vendor Management, Security Policy Management, Cost Management, User Behavior Profiling/Productivity Maximizer, and its wireless Help Desk, which can facilitate changes to carrier service plans within 24 hours. OneCall Manage’s CEO Berylle Reynolds, an engineer and creator of OneCall Manage’s BI-level software, argues that without access to underlying data levels and the ability to auto-generate reports from any point of view, there is no granularity in wireless expense management (WEM) reports. In turn, that means no up-to-date data to act upon. The net effect of which is a useless tool and no ongoing savings. “With timely, granular data, the user behavior in any mobile population can be profiled and properly supported,� Reynolds said. “User behavior profiling and cost avoidance are the next frontiers of wireless because they are key to driving down costs over time. Anyone can achieve some immediate savings, but wireless is dynamic by nature, so immediate savings don’t solve the problem.� With OneCall Manage’s technology, companies can now track individual mobile device usage patterns, spending, and change of habits only the fly. With companies that have 20,000-plus mobile devices in use at any given time, this can translate to millions of dollars in savings. OneCall Manage’s infrastructural software solution, which handles the entire life cycle of wireless expenses, is a systems-thinking solution because it operates with the big picture in mind. Wireless devices and workforce habits are a constantly changing environment. About OneCall Manage: OneCall Manage (OCM) provides a SaaS solution that completely automates the management of mobile devices and related expenses to global and domestic businesses. The OCM team enables innovative businesses with mobile assets a faster ROI than any telecom or wireless expense management solution on the market. OCM is vastly different than the outsourced number crunching models that require long incubation periods, constant analysis, repetitive maintenance, and the increased possibility of human error. Up and running in under two months, OCM drills deeper into the wireless bill by accessing every data level, from multiple sources, and generating a single report that synthesizes the information. We not only find every detail of unnecessary spending to reduce telecom expenses, but identify best practices to fix problems without losing functionality where it’s needed. The OCM team studies individual behavior, and finds solutions that serve that behavior, in order to maximize productivity. OCM is a minority owned business. Visit onecallmanage.com

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