Canon U.S.A. today announced that the Canon Hollywood Professional Technology and Support Center is fully operational, offering comprehensive product repair and support services for Canon’s professional products. This is the first Canon facility in the United States with the precision equipment, staff and expertise to repair all Canon professional lens types, including the company’s EF series photography lenses, brand new EF Cinema lenses, and broadcast and studio lenses. Full repair services for Canon’s extensive lineup of cameras, including the new Cinema EOS C300 camera, XF/XA Series high-definition camcorders, and professional-grade EOS Digital SLR cameras are also available at the facility.
“This is an amazing time for Canon, as just a few weeks ago we started shipping the Cinema EOS C300 cameras and EF Cinema lenses. As we enter these new and exciting markets, we are proud to offer Canon’s convenient, timely and high-quality service and support to professionals working in and around Hollywood,” said Yuichi Ishizuka, executive vice president and general manager, Imaging Technologies and Communications Group, Canon U.S.A.
The Hollywood Professional Technology and Support Center brings Canon service and support to Hollywood, serving the growing number of professional cinema, broadcast and television production customers. The facility, located on the historic Sunset Gower Studios lot at 6060 Sunset Boulevard in Los Angeles, provides a local site to foster support, research, service and training for Hollywood’s entertainment industry.
In addition to product service, the facility acts as a base for Canon’s regional operations and provides training and support to industry partners, including dealers and rental houses.
The new facility and trained Canon staff also offer hands-on Canon Live Learning seminars to current and potential clients on the latest Canon professional products. To learn more about these comprehensive educational offerings, visit www.usa.canon.com/proworkshops.
On-site repair operations include two state-of-the-art camera body and lens adjustment rooms, Canon’s most advanced adjustment and calibration equipment, local spare parts inventory, and an experienced repair staff that will return Canon’s professional products to their original factory condition and operation.
An advance reservation is required for all service and support requests handled by the Hollywood facility. Customers requesting support should call 1 (855) CINE EOS to schedule an appointment. Additionally, as an added benefit for Canon Professional Services (CPS) Platinum and Gold level members, a reservation for support can be made via the CPS hotline 24 hours a day at 1 (888) CPS-4540.