SMART Technologies Inc., a provider of collaboration solutions, announces an agreement with Alcatel-Lucent in which SMART’s business products are integrated with Alcatel-Lucent’s “My Teamwork” multimedia, multiparty business communications solution.
The integrated solution is designed to deliver improved employee engagement and better customer service while reducing costs for true collaborative visual communications, according to SMART Technologies.
My Teamwork offers presence-based, multimedia communications using instant messaging, telephony, audio and video conferencing, and web collaboration, supporting both planned and ad hoc interaction, according to SMART Technologies. My Teamwork solutions enable users to collaborate remotely from anywhere in the world, enhancing productivity and reducing a company’s carbon footprint, SMART Technologies says.
Products covered by the agreement include the wall-mounted SMART Board 685ix interactive whiteboard system, featuring an integrated, ultra-short-throw SMART UX60 projector and SMART GoWire auto-launch cable with SMART Meeting Pro 2.2 software. The integrated solution is available globally from authorized Alcatel-Lucent resellers.
“We provide our customers with the most advanced technologies, and our agreement with SMART enables us to bring them the cutting edge in visual collaboration,” said Tom Burns, Alcatel-Lucent’s president of “enterprise & strategic industries.” Alcatel-Lucent’s is “focused on delivering open and standards-based solutions that give enterprises freedom of choice across all channels, including video,” he said.