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RichFX Zoom Technology Enhances E-Commerce Sites

RichFX Inc. says a new study shows that Spiegel.com, the onlinechannel of Spiegel Catalog, Inc., has doubled its customer conversionrates for selected items through the use of RichFX's proprietary zoomtechnology. As part of RichFX's Examine Solutions, this technologyallows consumers to view key product attributes in fine, life-likedetail regardless of Internet connection speed.

Spiegel also has seen the average value of online orders and thedollar amount customers spend per visit increase significantly withthis technology. As a result, Spiegel is expanding its use of theRichFX Examine Solutions throughout its Web site.

Among the other findings of the month-long study of visitors toSpiegel.com were these:

--Consumers using RichFX Examine Solutions' zoom technology were101% more likely to purchase an item than those who did not use thiszoom feature;

--On average, users who viewed products using the zoom technologyspent 30% more per visit and purchased more expensive items than thosewho did not use the technology.

Given the success of the RichFX zoom technology on its site, Spiegelhas expanded its use beyond the initial 200 items to include morefashion and home furnishings products, and is continuing to add thefeature to other products and product categories such aselectronics.

Richard Burke, divisional vice president of e-commerce at Spiegel,said, "Our customers have shown us that RichFX technology has asubstantial impact on their purchasing decisions. We have seen that byquickly and accurately viewing key product features consumers are ableto approach their purchasing decisions - especially for more expensiveitems - with greater confidence. This has resulted in higher conversionrates, larger basket sizes and an excellent return on investment. Also,working with the RichFX team and technology has been a seamless processto achieve the compelling online presentation of our products."

About RichFX Examine Solutions

RichFX Examine Solutions is a cost-effective, easily adaptabletechnology suite that allows consumers to get exceptionally life-like,close-up views of key product details quickly and easily regardless ofInternet connection speed. In addition to zoom, the Examine Solutionsenable such features as changing product colors for mix and match, 3Dproduct rotation for viewing a product from various angles andautomated image processing. All of these features leverage existingvisual assets and provide a more compelling and diverse online shoppingexperience that allows customers to interact with a broader array ofproduct attributes. RichFX Examine Solutions technology is easilytailored to a company's precise visual merchandising needs.

Additional corporate and product information can be found at http://www.richfx.com.